Electricity Shopping Gotchas

electricity shopping gotchas
Be wary of the games some electricity retailers play

Texas electricity shopping is a minefield of gimmicks and gotchas. The average household overpays by ~$400 annually, while savvy retailers keep inventing new ways to squeeze higher margins from their customers.

To help level the playing field, we list the most common gotchas to watch out for below. How many are you aware of?

Energy-only rates

Each month, you pay both your chosen Retailer for electricity and your local Utility to deliver it. All Retailers bill for delivery on your Utility’s behalf, yet some quote their energy-only costs (without delivery) to appear cheaper. Always compare quotes with delivery charges included. If they aren’t listed, move on.

Usage-dependent rates, credits, or charges

Sites like PowerToChoose condition shoppers to compare prices only at 500-, 1000-, or 2000 kWh/mo, despite their actual usage varying widely over the year. Retailers capitalize with rate gimmicks that appear cheap at those exact usages while charging more overall.

Example: A plan charges a flat $80 for the first 1000 kWh plus 15¢/kWh for usage over 1000 kWh.

That’s only 8 ¢/kWh if you use exactly 1000 kWh/mo. But it’s 10.3 ¢/kWh at 1500 kWh/mo, 11.5 ¢/kWh at 2000, and a whopping 16 ¢/kWh if you only use 500 kWh.

“Non-cumulative” rates

A more extreme version of the above, where using one kWh more can change the rate for your entire month’s usage.

Example: $80 for usage up to 1000 kWh, or 15¢/kWh for usage over 1000 kWh.

Using 1000 kWh costs $80, but using 1001 costs $150.15 (vs. $80.15 in the case above).

Partial billing cycles

If your plan has usage-dependent charges, mind your start date. Most plans count usage per pre-defined “billing cycles”. If you start on a mid-cycle day, you’ll get partial first- and last cycles, or 13 billing cycles for a 12-month plan. Depending on the plan, that can cost you more.

Example: You use ~1500 kWh/month and pick a plan that credits you $95 for using at least 1000 kWh/billing cycle.

If you start (and end) the plan in the middle of a cycle, your first and last [half] cycles will only include ~750 kWh usage and you’ll forfeit one $95 credit.

“Free” nights/weekends/cash back/…

“Free” is the most powerful word in marketing, but there’s usually a catch.

Free Nights and/or Weekends plans tease savings for consumers who shift their usage to off-peak hours. But inflated daytime rates lead most to pay higher average rates. The same goes for plans that bundle gift cards, thermostats, or other freebies. Always do the math.

100% renewable

Wind and solar energy have clear CO2 and pollution benefits, so many Retailers offer them exclusively or as an upsell option.

Unfortunately, the Renewable Energy Certificates (RECs) that underpin virtually all such plans in Texas are completely ineffective. A 100% renewable plan may cost you more, but it makes no difference in the transition to clean energy. Unless it’s your cheapest option, skip the “green” plan.

Wholesale rates

“Wholesale” plans can be good for certain off-peak users, but they’re not for everyone. Real-time rates are highly volatile, and summertime price spikes can quickly erode months of savings. These plans require focused effort and/or home automation to shift usage to lower-priced periods, and higher usage to offset their monthly membership costs.

“Free” plan advice

The psychology of “free” applies to where you shop, as well. All electricity shopping sites must earn money to cover their expenses. If you aren’t paying them to shop on your behalf, Retailers are paying them to sell you plans at higher rates. Guess which costs you more?

Name recognition

Advertising and high-profile sponsorships cost money. So it ‘s no surprise that the Retailers we’re most familiar with tend to charge higher rates for the exact same electricity. (It may be a surprise that those same companies also sell it under less-known sibling brands at a lower price.)

Non-yearly contracts

Summer month electricity costs Retailers extra, which they pass on to you. To appear cheaper, some offer plans that avoid or underweight summer, such as 6- or 18-month plans spanning October to March.

To compare plans of different lengths, always factor in estimated costs for any months they don’t have in common. More details.

Variable rates

With few exceptions, “variable rate” plans are expensive and unpredictable. Retailers can change pricing at their sole discretion, so rates tend to spike dramatically after the promotional billing cycle.

“Bait and switch”

Some Retailers post good deals on shopping sites, then tempt you with a barrage of seemingly cheaper rates when you visit their website to sign up. The new offers are usually of the usage-dependent type (see above) and more expensive, so stay the course to find your original target.

Non-recurring fees

Retailers’ Terms of Service documents detail one-time fees for non-payment, manual payment, disconnection, etc. You can avoid most of these with Autopay, e-billing, and timely payments; otherwise some can get quite expensive.

“Tease and squeeze”

Did you successfully navigate all of the above to nab a cheap rate? Retailers can still count on you forgetting your renewal months or years down the road. When you do, they’ll quietly roll you into an expensive month-to-month plan until you notice.

Win the Game

Knowledge is power, so we share these tips to help Texans get their best rate and save their hard-earned money.

For even more shopping power, click below to let our RateGrinder tool recommend the best plan for your home.

Not in the market for a new plan just yet? Tell our free RateAlert service about your current plan and we’ll monitor daily for better deals until your renewal.

Find Your Best Rate »

 

Did we miss any tricks above? Let us know in the comments.

Related Topics:

How to Shop For Electricity in Texas
Best Texas Electricity Rates

 

Direct Energy “Free Power 100” Review

“Free Power 100” is Direct Energy’s latest heavily-advertised “free weekends” rehash. It’s identical to last summer’s “Free Power Weekends 12” plan, except for a bundled $100 Visa gift card and 0.3-0.4 ¢/kWh higher energy rates. As usual, a high weekday energy rate means that overall it costs upwards of 20% more than many competitors. The table below compares the options for customers in DFW, which is the best case. Houston-area premiums are higher.

Direct Energy “Free Power 100” (DFW/Oncor area)
Avg monthly usage (kWh)
500 1000 2000
Average rate (¢/kWh) 1 10.1 9.3 8.8
12-month cost (after $100 gift card)  $506  $1,016  $2,012
 – Lowest-cost fixed-rate competitor 2  $369  $755  $1,670
 = Direct Energy cost premium +$137  +$261  +$342
+37% +35% +20%

laundryAs a reminder, Direct Energy’s “average rate” claim already assumes 31% of your usage occurs within the “free” period. So unless your electricity usage is extremely weekend-centric, don’t expect you’ll make up the difference. See the previous review for more on why “free weekends” plans generally aren’t a great deal.

To find your true lowest cost electric plan options, click the link below and enter your monthly usages into our RateGrinder tool. There’s no simpler way to save the most on your electric bill!

 

Try RateGrinder »

 

1 Data from “Electricity Facts label (EFL) Direct Energy Free Power 100 – Indexed Oncor Electric Delivery Service Area 11/7/2017”
2 Competitor data per RateGrinder analysis on 11/15/2017. See Today’s Best Rates for the latest survey of offerings.

The Problem with ‘Power To Choose’

Shop Compare Lose

PowerToChoose.org oversimplifies electric plan shopping in a way that is neither effective nor honest. Its superficial search results ignore the hidden rate games that retailers have played for years. As a result, the Texas PUC’s “official and unbiased” site misleads trusting consumers into overpaying by hundreds or thousands of dollars per year.

Consider this example: The average Texas home uses from 840 kilowatt-hours (kWh) of electricity in April to 1740 kWh in August, or about 1200 kWh/month annually. For such a home, PowerToChoose lists these 12-month plan options:

Power To Choose default results
Default results from PowerToChoose.org (2/5/2018)

Can you tell the cheapest plan from the one that costs an extra $576? At 1000 kWh/month, all ten plans claim retail rates well below the wholesale price of ~7.5 ¢/kWh. Some users might notice different prices for 500- and 2000- kWh/month and mentally average those three prices over their actual monthly usages. But that approach is futile, and here’s why…

Texas retail electricity providers can define any pricing profile they want in a plan’s Electricity Facts Label (EFL). The EFL must list the price at 500-, 1000-, and 2000 kWh/month, but pricing at any other usage (even 999- or 1001 kWh) can vary wildly. The chart below shows the full rate profiles for the first six plans above. All charge a 3.2 ¢/kWh “teaser” rate in the rare case you use exactly 1000 kWh in a month, which is how they win the search game. But your usage and rate vary each month, which is how they make money.

Example electric plan rate profiles
Rate Profiles for Plans #1 – #6, and Average Texas Monthly Usage

You cannot tell a good plan from an overpriced gimmick from just the three “Price/kWh” numbers on sites like PowerToChoose. Even deciphering the full rate profile often isn’t enough: Outdated delivery charges, non-cumulative charges, non-recurring fees, and partial billing cycles add layers of confusion and expense that are rarely discussed, except by us.

The Right Way

The only effective way to compare plans is to compute your total cost across each of your usages (NOT their average). This means reading the rate terms in each EFL’s fine print and making a spreadsheet. Doing so reveals that Plan #11 — on page 2 of the results — is the cheapest. Plan #9 is close, but the others on the first page cost up to $580 more.

Plan # Annual Cost Amount You’d Overpay
1  $    1,440  $        375 +35%
2  $    1,299  $        234 +22%
3  $    1,590  $        525 +49%
4  $    1,414  $        349 +33%
5  $    1,180  $        115 +11%
6  $    1,116  $          51 +5%
7  $    1,305  $        240 +22%
8  $    1,528  $        463 +43%
9  $    1,069  $             4 +0%
10  $    1,645  $        580 +54%
11  $    1,065  $           – +0%

All of this is arguably more work than countless Texans should have to do to get a competitive electric rate. That’s why we built and maintain Texas Power Guide’s RateGrinder tool to do the heavy lifting for you. Click below to give it a try. By educating and enabling consumers to find their electric plan, we hope you can put the time and money you save to better use.

Try RateGrinder »

 

Although PowerToChoose serves a valuable role as the marketplace for many low cost plans, consumers today have better options. PTC’s crippled search engine and guidance to compare pricing at only 1000 kWh ignore longstanding evidence that such an approach is broken.1 2 As a publicly-funded site with a stated mission to “protect customers”, they have the power to choose to offer a better solution.

This article was updated on 2/7/2018.

Oct ’18 update: After years of neglect, on 8/20/18 the PUC updated PowerToChoose.org to limit the number of plan listings per REP and filter out usage-dependent rates by default. We applaud these changes, as the average PTC user is now less likely to fall victim to gimmicky rates.

However, the changes don’t fix the underlying EFL price disclosure issues noted above, so gimmick rates remain one click away on PowerToChoose, and are still prominently featured on dozens of other shopping websites. Time will tell what, if any, effect the PUC’s changes have on average retail prices, but additional reforms are still needed.