Electricity Shopping Gotchas

electricity shopping gotchas
Be wary of the games some electricity retailers play

Texas electricity shopping is a minefield of gimmicks and gotchas. The average household overpays by ~$400 annually, while savvy retailers keep inventing new ways to squeeze higher margins from their customers.

To help level the playing field, we list the most common gotchas to watch out for below. How many are you aware of?

Energy-only rates

Each month, you pay both your chosen Retailer for electricity and your local Utility to deliver it. All Retailers bill for delivery on your Utility’s behalf, yet some quote their energy-only costs (without delivery) to appear cheaper. Always compare quotes with delivery charges included. If they aren’t listed, move on.

Usage-dependent rates, credits, or charges

Sites like PowerToChoose condition shoppers to compare prices only at 500-, 1000-, or 2000 kWh/mo, despite their actual usage varying widely over the year. Retailers capitalize with rate gimmicks that appear cheap at those exact usages while charging more overall.

Example: A plan charges a flat $80 for the first 1000 kWh plus 15¢/kWh for usage over 1000 kWh.

That’s only 8 ¢/kWh if you use exactly 1000 kWh/mo. But it’s 10.3 ¢/kWh at 1500 kWh/mo, 11.5 ¢/kWh at 2000, and a whopping 16 ¢/kWh if you only use 500 kWh.

“Non-cumulative” rates

A more extreme version of the above, where using one kWh more can change the rate for your entire month’s usage.

Example: $80 for usage up to 1000 kWh, or 15¢/kWh for usage over 1000 kWh.

Using 1000 kWh costs $80, but using 1001 costs $150.15 (vs. $80.15 in the case above).

Partial billing cycles

If your plan has usage-dependent charges, mind your start date. Most plans count usage per pre-defined “billing cycles”. If you start on a mid-cycle day, you’ll get partial first- and last cycles, or 13 billing cycles for a 12-month plan. Depending on the plan, that can cost you more.

Example: You use ~1500 kWh/month and pick a plan that credits you $95 for using at least 1000 kWh/billing cycle.

If you start (and end) the plan in the middle of a cycle, your first and last [half] cycles will only include ~750 kWh usage and you’ll forfeit one $95 credit.

“Free” nights/weekends/cash back/…

“Free” is the most powerful word in marketing, but there’s usually a catch.

Free Nights and/or Weekends plans tease savings for consumers who shift their usage to off-peak hours. But inflated daytime rates lead most to pay higher average rates. The same goes for plans that bundle gift cards, thermostats, or other freebies. Always do the math.

100% renewable

Wind and solar energy have clear CO2 and pollution benefits, so many Retailers offer them exclusively or as an upsell option.

Unfortunately, the Renewable Energy Certificates (RECs) that underpin virtually all such plans in Texas are completely ineffective. A 100% renewable plan may cost you more, but it makes no difference in the transition to clean energy. Unless it’s your cheapest option, skip the “green” plan.

Wholesale rates

“Wholesale” plans can be good for certain off-peak users, but they’re not for everyone. Real-time rates are highly volatile, and summertime price spikes can quickly erode months of savings. These plans require focused effort and/or home automation to shift usage to lower-priced periods, and higher usage to offset their monthly membership costs.

“Free” plan advice

The psychology of “free” applies to where you shop, as well. All electricity shopping sites must earn money to cover their expenses. If you aren’t paying them to shop on your behalf, Retailers are paying them to sell you plans at higher rates. Guess which costs you more?

Name recognition

Advertising and high-profile sponsorships cost money. So it ‘s no surprise that the Retailers we’re most familiar with tend to charge higher rates for the exact same electricity. (It may be a surprise that those same companies also sell it under less-known sibling brands at a lower price.)

Non-yearly contracts

Summer month electricity costs Retailers extra, which they pass on to you. To appear cheaper, some offer plans that avoid or underweight summer, such as 6- or 18-month plans spanning October to March.

To compare plans of different lengths, always factor in estimated costs for any months they don’t have in common. More details.

Variable rates

With few exceptions, “variable rate” plans are expensive and unpredictable. Retailers can change pricing at their sole discretion, so rates tend to spike dramatically after the promotional billing cycle.

“Bait and switch”

Some Retailers post good deals on shopping sites, then tempt you with a barrage of seemingly cheaper rates when you visit their website to sign up. The new offers are usually of the usage-dependent type (see above) and more expensive, so stay the course to find your original target.

Non-recurring fees

Retailers’ Terms of Service documents detail one-time fees for non-payment, manual payment, disconnection, etc. You can avoid most of these with Autopay, e-billing, and timely payments; otherwise some can get quite expensive.

“Tease and squeeze”

Did you successfully navigate all of the above to nab a cheap rate? Retailers can still count on you forgetting your renewal months or years down the road. When you do, they’ll quietly roll you into an expensive month-to-month plan until you notice.

Win the Game

Knowledge is power, so we share these tips to help Texans get their best rate and save their hard-earned money.

For even more shopping power, click below to let our RateGrinder tool recommend the best plan for your home.

Not in the market for a new plan just yet? Tell our free RateAlert service about your current plan and we’ll monitor daily for better deals until your renewal.

Find Your Best Rate »

 

Did we miss any tricks above? Let us know in the comments.

Related Topics:

How to Shop For Electricity in Texas
Best Texas Electricity Rates

 

Are You Overpaying for Electricity?

Don't overpay for electricity
How much does your electricity really cost? Find this disclosure on your latest bill.

Do you overpay for electricity? Tricky or expired plans cost the average Texas household an extra $400 every year. Many others unknowingly waste thousands!

There’s an easy way to tell: Just find the sentence on your monthly bill that reads “The average price you paid for electric service this month is ___“. It may be hidden in the fine print, but it will be there somewhere. (Ignore all the other bill pricing details.)

Do you pay 10 ¢/kWh or less? Congratulations on doing a great job managing your electric plan!

Do you pay 11 ¢/kWh or more? That’s good news, too, because it means you’re only 10 minutes away from saving a bundle of cash starting today. We make it easy, with unbiased help and Texas’s most powerful search tool. Click below to get started.

 

Find Your Best Rate »

Related Topics:

How to Shop For Electricity in Texas
Best Texas Electricity Rates

Don’t Let Your Electric Plan Expire

Lighted house

Failing to renew your expired Texas electric plan can cost you hundreds or even thousands of dollars a year.

Many Retail Electricity Providers (REPs) are notorious for raising your rates when your original contract expires. In many cases, their business model counts on you forgetting to renew so they can quietly move you into an expensive month-to-month “default renewal product”. How expensive? So expensive that you generally won’t find the details online or by calling their customer service reps. These rates are so special that they generally only reveal them once, to comply with PUC requirements, somewhere between 60 and 14 days prior to your contract’s expiration. (Note: At 14 days prior, you can switch providers/plans without incurring an early termination fee.)

We need your help to shed light on this problem. If your fixed rate plan is near or past its expiration, please email us the Electricity Facts Label (EFL) of the default renewal product your retailer will apply if you take no other action. We’ll anonymously add it to the chart below to help other Texans understand the significance of never letting your electric plan expire. And to whomever submits the worst plan (as judged by us), we offer two very special prizes: anonymous fame forever and free personal use of RateGrinder for life!

Of course, after sending us your default renewal details, you should then use RateGrinder to find your better options and save. Signing up with a new provider takes as little as 15 minutes. By law, your new provider will completely manage the switch (you don’t need to inform the old provider) and there’s no risk of electricity loss. Don’t let rate creep happen to you.

We welcome your thoughts in the Comments section below.

Recent Default Renewal Electric Plans

TDU Area Retailer Product ¢/kWh @500 ¢/kWh @1000 ¢/kWh @2000 Issue Date
CNTRPT DISCOUNT POWER Default Renewal Plan 12.5 12.5 12.5 6/15/15
CNTRPT PENNYWISE POWER Wise Buy Monthly 14.6 12.0 11.7 6/1/17
ONCOR PENNYWISE POWER Wise Buy Monthly 14.2 11.7 11.4 6/1/17
CNTRPT RELIANT Reliant Clear Flex Plan 12.7 10.1 9.9 12/15/16
CNTRPT RELIANT Reliant Flex plan 12.1 11.0 10.5 12/15/16
CNTRPT RELIANT Reliant Keep Your Cash Nights & Weekends plan 14.4 13.8 13.5 12/15/16

Source: Electricity Facts Labels variously submitted by TPG users

Try RateGrinder »

Green Energy Plans: The Reality

100% Renewable Power Plans

Form vs. Function

Texans should think twice before paying extra for a “100% renewable” power plan. Despite their green credentials, most do little more than boost retailer profits.

First, some background: Nearly all Texas homes get their electricity from a common grid. At any given moment, that grid is fed by a vast array of both renewable and fossil-fueled generation sources. You can’t physically track or control the path of electrons from a particular source to your house, so in the 1990’s a proxy financial mechanism was created to encourage the development of renewables.

Called Renewable Energy Certificates (or RECs), generators earn one REC for each Megawatt-hour (MWh) of electricity they produce from renewable sources. Utilities and retailers then buy these RECs to comply with legislative mandates or to resell them to customers who want to support clean energy. Each REC gives you claim to the green attributes of 1 MWh of certified generation, such as to offset your consumption from the grid. REC prices vary with supply and demand, so more demand theoretically drives higher prices that support the development of more renewable generation.

In Texas, however, REC supply far exceeds the demand by an ever-widening margin, so the incentives no longer work as designed. With wholesale prices below $0.50, voluntary RECs provide neither the necessary funding boost [~$8] nor the long-term commitment needed to finance a new wind or solar project.

And while Texas leads the nation in wind energy production — and soon solar — that green growth is thanks to the Federal PTC and ITC tax credits (which you involuntarily subsidize via your income taxes), NOT your choice of any Retailer’s REC-backed electric plan.

If you’re considering a 100% renewable plan from PowerToChoose.org or elsewhere, ask yourself why. If it’s only to claim your energy consumption is offset by existing green sources, the cheap RECs bundled with those plans nominally do that. But they obscure and undermine a better goal: the growth of new renewable energy. Cheap RECs don’t motivate new construction, a concept known as “additionality”. At best, their ~$0.50/MWh value adds a little gravy to an existing plant’s balance sheet. (They are, however, a great deal for the Retailer if they charged you a $3/MWh premium for your “green” plan.)

If you want to promote renewable energy growth, skip the “100% renewable” power plan. Existing generators, REC brokers, retailers and others who profit from RECs may assert that every REC is a vote for green energy. But at inflated retail prices with no promise of additionality, your dollars are better spent elsewhere.

Alternatives

So what can you do to support renewables growth? Here are some options:

    1. Give Directly.  Rather than wasting dollars on RECs, donate that money directly to organizations that enable fiscally-challenged renewables projects with low overhead. Options include GRID AlternativesRE-volv, and CollectiveSun.
    2. Shift Your Consumption.  Aligning your electricity usage with the times that wind and solar are producing encourages their development, even if it doesn’t currently displace fossil-fueled sources. Wind blows strongest in the evening and night; solar shines during mid-day.  In the gaps are the peak load times when families wake up and return home, which forces more fossil-fueled generation to kick in to meet the demand. Until energy storage systems become common, rescheduling your dishwasher, laundry, AC, pool filter, etc. to minimize the 3:00-6:00 pm peak plays to renewables’ strengths.
    3. Build Your Own.  While not for everyone, a new rooftop or community solar installation is undeniably “additional”. Prices continue to fall, and it’s easier than ever to weigh your options. See TXSES or Solar United Neighbors for general information and helpful local resources.
    4. Change The Game.  Part of the reason for Texas’s oversupply of RECs is its weak Renewable Portfolio Standard, which was exceeded many years ago. Lobbying for a higher standard could increase mandatory REC demand and take the slack out of the system, but it’s unlikely given recent legislative trends.
    5. Purchase “Forward” RECs.  Unlike the cheap voluntary RECs bundled with most electric plans, “forward” RECs support specific new projects and truly determine their viability. But they are more expensive, of much longer duration, and difficult for individual consumers to buy.

More concerned about carbon emissions in general? Then start with investments to reduce your home’s energy usage. LED lighting, insulation, and smart thermostats are common solutions that typically pay for themselves.

TPG’s RateGrinder tool can filter Texas power plans by their renewable energy content, but we suggest ignoring this feature. If RateGrinder indicates that the cheapest plan for your home is also 100% renewable, then all the better; that provider is clearly competing for your business.

For more on this topic, see here, here, and here.

Did we miss any alternatives? If so, please share your thoughts in the comments.

Find Your Best Plan »

The Problem with ‘Power To Choose’

Shop Compare Lose

PowerToChoose.org oversimplifies electric plan shopping in a way that is neither effective nor honest. Its superficial search results ignore the hidden rate games that retailers have played for years. As a result, the Texas PUC’s “official and unbiased” site misleads trusting consumers into overpaying by hundreds or thousands of dollars per year.

Consider this example: The average Texas home uses from 840 kilowatt-hours (kWh) of electricity in April to 1740 kWh in August, or about 1200 kWh/month annually. For such a home, PowerToChoose lists these 12-month plan options:

Power To Choose default results
Default results from PowerToChoose.org (2/5/2018)

Can you tell the cheapest plan from the one that costs an extra $576? At 1000 kWh/month, all ten plans claim retail rates well below the wholesale price of ~7.5 ¢/kWh. Some users might notice different prices for 500- and 2000- kWh/month and mentally average those three prices over their actual monthly usages. But that approach is futile, and here’s why…

Texas retail electricity providers can define any pricing profile they want in a plan’s Electricity Facts Label (EFL). The EFL must list the price at 500-, 1000-, and 2000 kWh/month, but pricing at any other usage (even 999- or 1001 kWh) can vary wildly. The chart below shows the full rate profiles for the first six plans above. All charge a 3.2 ¢/kWh “teaser” rate in the rare case you use exactly 1000 kWh in a month, which is how they win the search game. But your usage and rate vary each month, which is how they make money.

Example electric plan rate profiles
Rate Profiles for Plans #1 – #6, and Average Texas Monthly Usage

You cannot tell a good plan from an overpriced gimmick from just the three “Price/kWh” numbers on sites like PowerToChoose. Even deciphering the full rate profile often isn’t enough: Outdated delivery charges, non-cumulative charges, non-recurring fees, and partial billing cycles add layers of confusion and expense that are rarely discussed, except by us.

The Right Way

The only effective way to compare plans is to compute your total cost across each of your usages (NOT their average). This means reading the rate terms in each EFL’s fine print and making a spreadsheet. Doing so reveals that Plan #11 — on page 2 of the results — is the cheapest. Plan #9 is close, but the others on the first page cost up to $580 more.

Plan # Annual Cost Amount You’d Overpay
1  $    1,440  $        375 +35%
2  $    1,299  $        234 +22%
3  $    1,590  $        525 +49%
4  $    1,414  $        349 +33%
5  $    1,180  $        115 +11%
6  $    1,116  $          51 +5%
7  $    1,305  $        240 +22%
8  $    1,528  $        463 +43%
9  $    1,069  $             4 +0%
10  $    1,645  $        580 +54%
11  $    1,065  $           – +0%

All of this is arguably more work than countless Texans should have to do to get a competitive electric rate. That’s why we built and maintain Texas Power Guide’s RateGrinder tool to do the heavy lifting for you. Click below to give it a try. By educating and enabling consumers to find their electric plan, we hope you can put the time and money you save to better use.

Try RateGrinder »

 

Although PowerToChoose serves a valuable role as the marketplace for many low cost plans, consumers today have better options. PTC’s crippled search engine and guidance to compare pricing at only 1000 kWh ignore longstanding evidence that such an approach is broken.1 2 As a publicly-funded site with a stated mission to “protect customers”, they have the power to choose to offer a better solution.

This article was updated on 2/7/2018.

Oct ’18 update: After years of neglect, on 8/20/18 the PUC updated PowerToChoose.org to limit the number of plan listings per REP and filter out usage-dependent rates by default. We applaud these changes, as the average PTC user is now less likely to fall victim to gimmicky rates.

However, the changes don’t fix the underlying EFL price disclosure issues noted above, so gimmick rates remain one click away on PowerToChoose, and are still prominently featured on dozens of other shopping websites. Time will tell what, if any, effect the PUC’s changes have on average retail prices, but additional reforms are still needed.

 

Welcome to RateBlog

Welcome to RateBlog, the news and outreach forum for TexasPowerGuide.com.  In helping consumers manage their electricity plans, we run across many topics that merit special mention or more in-depth discussion than we can cover in the main website.  With RateBlog, look for us to…

  • Share tips on retail electricity plans — good or bad — that might not be obvious from the RateGrinder database
  • Explore options to save even more money on your energy bills, and…
  • Provide news and information on trends affecting the electricity market

Texas’s deregulated electricity market isn’t perfect, but by sharing information and teaching our friends and neighbors to be active participants we can all help it reach its full potential.

To that end, we invite you to respond and contribute with your comments and/or debate.  We want to keep the conversation productive, so here are a few simple guidelines to be aware of:

  • RateBlog is a public forum, so don’t post anything confidential or private.
  • Articles and comments reflect the personal views of their individual authors, and are not necessarily the views of TexasPowerGuide.com.
  • TexasPowerGuide.com will moderate comments and remove any that are offensive, disrespectful, irrelevant, or spam.
  • We discourage anonymous comments as they don’t facilitate conversation.
  • If you have specific product support questions or feedback, please address those via our ‘Contact Us‘ links, rather than in this forum.

Thanks for reading, visiting, commenting and contributing. We’re excited to have you here!

– The TexasPowerGuide.com team